Terms of Service

1. General

1.1 Account Registration

Access to certain features of the Services may require you to create a user account ("Account") using your email address and a password. You can sign up or log in using your email.

By creating an Account, you represent and warrant that:

• All information you provide is accurate and truthful.
• You have the authority to submit such information.

You agree to:

• Regularly update your Account information—including email, payment details, subscriptions, and any other relevant data—to ensure it remains accurate and current.
• Maintain the confidentiality of your login credentials.
• Accept full responsibility for all activities that occur under your Account.

Your Account is personal and non-transferable. You may not sell, lend, or share it with anyone else, whether for commercial purposes or otherwise.

Violations of these Terms, including failing to maintain accurate Account information, may result in the suspension or termination of your Account at our sole discretion. We reserve the right to terminate or restrict your Account or access to the App and Services at any time if we suspect you have violated these Terms or any other policies. You agree that we are not liable to you or any third party for any suspension or termination of your Account or access to the Services.

1.2 Subscriptions

We reserve the right to offer certain Services exclusively to paid subscribers. Subscriptions begin upon receipt of the initial payment and are subject to the fee terms provided on our website at the time of purchase. You are responsible for all fees, charges, and applicable taxes related to your subscription.

Please be aware that if you subscribe to our Services through an unauthorized third-party platform not recognized by us, we are not responsible for any associated costs or liabilities resulting from such actions.

1.3 User Safety

Your safety and well-being are of utmost importance to us. We strongly advise you to exercise caution and avoid disclosing sensitive personal information during interactions with AI Characters. This includes, but is not limited to, financial information, home addresses, contact details, or passwords. While we implement security measures to protect user data, we cannot guarantee the security of information shared during interactions.

You are solely responsible for safeguarding your personal information and should be aware of potential risks associated with online communications. We encourage you to report any suspicious or inappropriate behavior encountered on the platform by contacting us at [email protected], as we are committed to maintaining a safe and respectful environment for all users.

1.4 Warranties

You represent and warrant that:

• Authority: If you are accepting these Terms on behalf of another individual or entity, you are fully authorized to do so, and these Terms are binding upon both you and that individual or entity.
• Legal Age: You are at least 18 years old or the age of majority in your jurisdiction, whichever is greater, to form a binding contract with us.
• Minors: If you are under the legal age in your jurisdiction, you are not permitted to access or use our Services.

2. Underage Policy

Please refer to our Underage Policy for detailed information.

3. Intellectual Property

3.1 Ownership of Content

All intellectual property rights in and to the App and its content—including but not limited to technology, software, systems, algorithms, files, documents, text, graphics, images, photographs, videos, audio, designs, and any other materials (collectively, the "Content")—are owned by DPE Solutions, LLC. These rights are protected by copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the App and its Content solely for your personal, non-commercial purposes. This license is provided under the condition that you do not:

• Copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, or otherwise exploit any part of the App or its Content without our prior written consent.
• Use any meta tags or other hidden text utilizing our name or trademarks without our express written consent.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the App.
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices displayed in the App or its Content.

Any unauthorized use of the App or its Content will terminate the limited license granted by these Terms and may violate applicable laws. We reserve all rights not expressly granted to you.

3.2 User-Generated Content

By creating, customizing, or submitting any content within the App—including but not limited to custom AI Characters, text, images, audio, and videos ("User Content")—you represent and warrant that:

• You own or have obtained all necessary rights, licenses, and permissions to use and authorize us to use your User Content as described in these Terms.
• Your User Content does not infringe upon or violate any patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights of any third party.

You grant DPE Solutions, LLC, a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display your User Content in connection with operating and providing the Services. This includes the right to use your User Content for promotional purposes in any media formats and through any media channels.

3.3 Third-Party Content

The App may contain content provided by third parties, including but not limited to text, images, graphics, and links to external websites ("Third-Party Content"). All Third-Party Content is the property of its respective owners and is protected by applicable intellectual property laws. The inclusion of Third-Party Content does not imply endorsement or association by us. You agree to abide by all terms and conditions imposed by the owners of such Third-Party Content.

3.4 Reservation of Rights

All rights not expressly granted to you in these Terms are reserved by DPE Solutions, LLC and its licensors. No portion of the App or its Content may be exploited in any way without our prior written permission.

3.5 Termination of License

Your limited license to use the App and its Content automatically terminates if you violate any provision of these Terms. Upon termination, you must immediately cease all use of the App and destroy any copies of the Content in your possession or control.

4. Your Content

4.1 Submission of User Content

When using the App, you may provide input ("Input") such as chats, prompts, or other materials visible only to you within your private account. Based on your Input, the Services will generate output ("Output"). Collectively, Input and Output are referred to as "User Content."

By submitting Input, you represent and warrant that you own or have all necessary rights, licenses, and permissions to provide such Input within the App.

4.2 Ownership of Input

You retain all ownership rights to your Input. We do not claim any ownership over your Input; however, to provide and improve the Services, we require certain permissions from you.

4.3 License to Use User Content

By submitting Input, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your User Content in connection with operating and providing the Services, in accordance with our Privacy Policy.

4.4 Termination of License

You may terminate the license granted to us at any time by deleting your User Content or closing your Account. Please note that the removal of your User Content does not affect any rights granted to us prior to its removal, especially if your Content has been used in connection with any commercial or sponsored activities, which will continue until such content is discontinued by us.

4.5 Use of Identifying Information

You consent to our use of your username and any other identifying information associated with your Account in a manner consistent with your privacy settings and our Privacy Policy.

4.6 Responsibility for User Content

You are solely responsible for your User Content and the consequences of submitting it. You agree that your User Content will not:

• Infringe upon or violate the intellectual property rights or any other rights of any third party.
• Contain any unlawful, defamatory, libelous, or obscene material.
• Violate any applicable laws or regulations.

We reserve the right, but are not obligated, to review, monitor, or remove User Content at our sole discretion.

5. Conduct and Content Restrictions

5.1 Prohibited Activities

When accessing and using the App, you agree to adhere to the following rules and restrictions:

• Modification and Reverse Engineering: You shall not modify, translate, adapt, or reformat any part of the App. You are prohibited from deciphering, decompiling, disassembling, or reverse-engineering the software or materials that comprise the App, except to the extent permitted by applicable law and only after providing prior written notice to us.
• Security Measures: You shall not interfere with or circumvent any security features of the App, nor attempt to access any data, systems, or networks without authorization.
• Disruption of Services: You shall not use the App in any manner that could damage, disable, overburden, or impair our systems or networks, or interfere with any other party's use of the App.
• Unauthorized Access: You shall not use the App to gain unauthorized access to any third-party data, systems, or networks.
• Unlawful Use: You shall not use the App for any illegal or unauthorized purposes, including but not limited to committing fraud, harassment, or engaging in any activities that violate applicable laws or regulations.
• Liability Exposure: You shall not use the App in a way that, in our sole discretion, could expose us or others to liability or damages.
• Intellectual Property Rights: You shall not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices displayed in the App.
• Compliance with Laws: You agree to comply with all applicable local, national, and international laws and regulations in connection with your use of the App.

5.2 Responsibility for Generated Content

You acknowledge and agree that you are solely responsible for the content generated through your interactions with the AI Characters, including text messages, voice messages, images, and videos ("Generated Content"). The AI Characters generate responses based on your Input and selected parameters. We do not control or endorse any Generated Content.

You agree to ensure that your interactions and Generated Content do not:

• Violate any applicable laws or regulations.
• Infringe upon the rights of any third party, including intellectual property rights.
• Contain unlawful, defamatory, libelous, obscene, or harmful material.
• Promote illegal or unethical activities.

5.3 User Accountability

We emphasize that DPE Solutions, LLC is not responsible for any actions, decisions, or consequences arising from your interactions with the AI Characters. The AI Characters are designed to simulate human-like conversations based on algorithms and machine learning.

You should exercise your own judgment and discretion while using the App and refrain from engaging in activities that could cause harm or violate any laws. You are fully accountable for your actions and any Generated Content resulting from your use of the App.

5.4 Content Moderation and Enforcement

We are committed to maintaining a safe and respectful environment for all users. While conversations with AI Characters are generally private, we employ content moderation measures to ensure compliance with these Terms and our policies.

If we detect or are notified of any Generated Content that violates these Terms, we reserve the right to:

• Review and investigate the content.
• Remove or disable access to the offending content.
• Suspend or terminate your Account without prior notice.
• Report any illegal activities to the appropriate authorities.

You are encouraged to report any violations or inappropriate content by contacting us at [email protected] or through the App's reporting features.

6. DMCA Policy

Please refer to our DMCA Policy.

7. Content Removal Policy

Please refer to our Content Removal Policy.

8. Blocked Content Policy

Please refer to our Blocked Content Policy.

9. Payments

When you reach the limit of free usage or when certain features require it, you will be directed to our payment page to select a subscription plan. You have the option to choose between monthly or annual subscriptions, payable via credit card, PayPal, bank transfer, cryptocurrency, or other alternative payment methods available in your country.

Upon completing your payment, you will gain unlimited access to our messaging system, along with a monthly allocation of tokens. These tokens can be used to access additional features such as image generation and voice notes.

Your subscription is set to automatically renew at the end of each billing cycle for the same duration unless you cancel it before the renewal date. The renewal payment will be processed automatically on the first day of the new billing period.

Responsibility for Taxes

You are responsible for all charges and applicable taxes associated with your subscription and use of the Services. All fees are exclusive of taxes unless otherwise stated. Applicable taxes may include, without limitation, sales, use, value-added, or other governmental taxes or levies imposed by your jurisdiction. You agree to pay any taxes that are required under applicable law in connection with your use of the Services.

10. Cancellation and Refund Policy

10.1 Cancellation

You may cancel your subscription at any time through your Account settings. If you choose to cancel, your subscription will remain active until the end of the current billing period, and you will not incur charges for the subsequent period.

10.2 Access After Cancellation

After canceling your subscription:

• Platform Access: You will retain full access to your Account and all associated features until the end of the current billing cycle. After that, your access will be limited to the free version of the App. Premium features and content exclusive to paid subscribers will no longer be available.
• Token Usage: Any unused tokens in your Account will expire at the end of the current billing period. Tokens do not carry over or get refunded after your subscription ends. Please make sure to utilize your tokens before the billing period concludes.

You may resubscribe at any time to regain access to premium features and content. However, unused tokens from previous subscriptions cannot be reinstated or transferred to new subscriptions. Each subscription period is treated independently, and tokens must be used within their respective billing cycles.

If a subscription or token purchase is refunded, the subscription is immediately terminated. Access to premium features and any remaining tokens will be revoked upon processing the refund.

If a chargeback request is initiated, the subscription will be canceled immediately. Access to premium features and remaining tokens will be revoked at the time the chargeback is filed.

10.3 Modifying Subscription Plans

You have the option to upgrade or downgrade your subscription plan at any time. Changes to your subscription will take effect at the start of the next billing cycle.

10.4 Refund Policy

10.4.1 Subscription Refunds

• Eligibility: You may request a refund within 24 hours of your payment. Refunds requested after this 24-hour period will not be honored.
• Usage Limitations: Refunds will not be issued if you have used more than 20 tokens or have significantly utilized the Services within the refund eligibility period.
• Payment Methods: Refunds are only available for subscriptions purchased via credit card or other payment methods recognized by us. Payments made using certain methods may not be eligible for refunds.
• Technical Issues: We cannot process refunds in cases where technical issues occur on the user's end unless the fault is determined to be on our side.

10.4.2 Token Refunds

• Eligibility: Refund requests for token package purchases must be made within 24 hours of payment. No refunds will be issued if the tokens have been used or if the request is made after the 24-hour window.
• Errors in Purchase: Refunds for purchases made in error are not guaranteed unless the error originated on our end.
• Payment Methods: Refunds are only available for token packages purchased via credit card or other payment methods recognized by us. Payments made using certain methods may not be eligible for refunds.

11. Disclaimer of Accuracy

By using our Services, you acknowledge that content generated on demand by artificial intelligence may not always be accurate or reliable. We do not guarantee the correctness, completeness, or usefulness of any content produced. While we strive to continually improve our tools and provide high-quality services, we cannot ensure that the AI-generated results will meet your expectations or requirements.

12. Limitation of Liability

The App and all Services are provided on an "as is" and "as available" basis, and your use of them is entirely at your own risk. To the maximum extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express, implied, statutory, or otherwise. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and title.

We do not warrant or guarantee that:

• Performance: The App or the results obtained from its use will be timely, uninterrupted, secure, or free from errors or defects.
• Meeting Your Needs: The App will meet your specific requirements, expectations, or needs.
• Accuracy and Reliability: Any information, content, or materials provided through the App are accurate, reliable, complete, or current.
• Correction of Errors: Any identified errors, defects, or malfunctions in the App will be corrected.

Exclusion of Liability

Under no circumstances shall we be liable to you or any third party for any form of damages arising out of or in connection with your access to, use of, or inability to use the App or Services. This includes, without limitation:

• Direct Damages
• Indirect Damages
• Incidental Damages
• Special Damages
• Consequential Damages
• Exemplary or Punitive Damages
• Loss of Profits, Revenue, Business, or Data
• Costs of Substitute Goods or Services

These limitations apply whether the claim is based on warranty, contract, tort (including negligence), strict liability, indemnity, or any other legal theory, even if we have been advised of the possibility of such damages.

Force Majeure

We shall not be held responsible or liable for any delay or failure in performance resulting from causes beyond our reasonable control. This includes, but is not limited to, acts of God, natural disasters, war, terrorism, civil unrest, governmental actions, labor disputes, power failures, internet or communication outages, or any other events deemed to be force majeure.

13. Third-Party Links and Services

The App may contain links to external websites or services that are not owned or controlled by us. These links are provided solely for your convenience and informational purposes. We do not endorse, guarantee, or assume responsibility for the accuracy or reliability of any information, products, or services provided by third parties.

13.1 No Endorsement

The inclusion of any third-party links does not imply our endorsement or recommendation of the associated websites, services, or their content. We have no control over the nature, content, and availability of those external sites.

13.2 User Responsibility

Your access to and use of third-party websites or services is at your own risk. It is your responsibility to take appropriate precautions to protect yourself and your devices from viruses, malware, or other harmful code that may exist on those sites.

13.3 Limitation of Liability

We are not liable for any loss or damage arising from your use of or reliance on any content, goods, or services available on or through any third-party websites or services. This includes any transactions between you and third-party providers.

13.4 Third-Party Terms and Policies

When you access third-party websites or services, you are subject to their terms and conditions and privacy policies. We encourage you to review these documents carefully, as we are not responsible for their practices.

14. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the country of Georgia, without regard to its conflict of law provisions.

14.1 Jurisdiction

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the competent courts located in Georgia. You consent to the personal jurisdiction of such courts and waive any objections based on venue or inconvenient forum.

14.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, or interpretation thereof, the parties shall first attempt to resolve the dispute amicably through good-faith negotiations. If the dispute cannot be resolved through negotiations within a reasonable period, either party may seek legal remedy in accordance with Section 14.1.

15. Modifications to Terms and Services

We reserve the right to modify, amend, or update these Terms and any related policies at our sole discretion and at any time. Any changes will become effective immediately upon posting the revised Terms on the App or our website. We may notify you of significant changes by email or through notifications within the App, but are not obligated to do so.

15.1 User Responsibility

It is your responsibility to review these Terms periodically to stay informed of any updates. The "Date of Revision" at the top of this document indicates when the latest changes were made. Your continued use of the App after any modifications signifies your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue using the App and Services immediately.

15.2 Changes to Services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. This includes altering the scope of the Services, changing subscription fees, or introducing new functionalities. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

15.3 Fee Adjustments

We may change our subscription plans and the price of our Services from time to time. Any price changes or changes to your subscription will apply no earlier than 30 days following notice to you, unless otherwise required by law.

16. Termination and Assignment

16.1 Termination by You

You may terminate these Terms at any time by ceasing all access to and use of the App and Services. If you are a paid subscriber, cancellation will be subject to the provisions outlined in Article 10 regarding cancellations and refunds.

16.2 Termination by Us

We reserve the right to suspend or terminate your Account and access to the App and Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any other policies.
• Suspected fraudulent, abusive, or illegal activity.
• Non-payment of fees owed for the Services.

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. You agree that we shall not be liable to you or any third party for any termination of your access to the App or Services.

16.3 Assignment

We reserve the right to assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, to any third party at any time without notice or consent. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.

17. Miscellaneous

17.1 Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding your use of the App and Services. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

17.4 Notices

We may provide notices to you by email, postal mail, or postings within the App. Notices will be deemed given upon the earlier of actual receipt or 24 hours after being sent to your registered email address.

17.5 Governing Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

17.6 Relationship of Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and us. You do not have any authority to bind us in any respect whatsoever.

17.7 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, governmental actions, labor disputes, or failures in telecommunications or internet services.

18. 18 U.S.C. 2257 Exemption Notice

The App does not contain any depictions of actual sexually explicit conduct as defined in 18 U.S.C. § 2257. All characters and interactions within the App are entirely fictional and generated by artificial intelligence. No real persons are depicted, and any resemblance to actual persons, living or deceased, is purely coincidental. As such, the App is exempt from the record-keeping requirements of 18 U.S.C. § 2257 and 28 C.F.R. Part 75.

19. Key Reminder

We want to emphasize that all interactions with AI Characters on Nemora.ai are purely fictional and intended for entertainment purposes only. The AI Characters are artificial constructs and do not possess consciousness, emotions, or the ability to make real-world commitments or promises. Any content that may resemble real-life scenarios, such as offers of meetings or tangible outcomes, is entirely simulated and should not be taken seriously. We disclaim any responsibility for misunderstandings or actions taken based on these fictional interactions. Users are reminded to approach all content within the App as fictional and not to rely on it for real-world decisions or expectations.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

Address: [Insert Company Address]